Dennis Monteiro is q-leap’s Head of IT Governance & Project Manager. He holds a Bachelor’s degree in Business Administration from the University of Delhi in India. Before joining q-leap, Dennis Monteiro worked for RBC Investor & Treasury Services in Luxembourg for 5 years and in Toronto (Canada) for 4 years as a Solution Architect.

After more than a year as head of IT Governance and Project Manager at q-leap, Dennis is now a certified Professional Scrum Master.

For those who are not so familiar with Scrum, it is simply a framework made of Values, Roles and Artifacts which aims to bring a better collaboration within a project team, enable faster product or service creation with self-organised and self-learning teams. In essence, Scrum is both a human and user centric project management approach which fits especially well with complex projects.

For a brief history, Scrum was initially developed in the early 90’s by Jeff Sutherland and Ken Schwaber for the IT industry and it has now spread in pretty much every sector such as: Banking, Non-for-profit, Governments, Retail, Insurance, Telecommunication and more.

To manage his Scrum Team, the Scrum Master needs two essential qualities which are empathy and commitment. In addition, the Scrum Master is a servant-leader for the Scrum Team. He promotes a sense of community and helps to develop communication and the organizational aspect in his Scrum Team to make their projects operational and stay solution focused, which is extremely important in the Project Management.

“Learning new things is easier than Applying what you’ve learnt. Now comes the hard part!” Dennis Monteiro

If you are interested in becoming a Scrum Master, q-leap is offering training on this subject on June 20th and 21st, 2018: Training – Scrum Master